Complaints Procedure

We strive to offer the very best service for each and every one of our customers. In the unlikely event that you do have a complaint, please refer to the following complaints procedure.

Under the SAIF Code of Practice, Funeral Directors have a duty to acknowledge, investigate and respond in detail to your complaint as quickly as practically possible

Firstly, please contact the Funeral Director who has been looking after you. They should be familiar with your case and may be able to clear up any misunderstanding.

Funeral Services

Barrells Funeral Directors are  proud members of the Society of Allied & Independent Funeral Directors